ScanSecure Support

Thank you for using ScanSecure — the 100% offline document scanner for iPhone & iPad.

FAQ

Q: Is my data safe?

Yes. ScanSecure is 100% offline. All documents stay on your device. We have zero access to your data.

Q: Do I need an account?

No. ScanSecure works completely without registration or account creation.

Q: Does it require an internet connection?

No. All features — scanning, OCR, PDF export — work fully offline without any network connection.

Q: Is there a subscription?

No. ScanSecure is a one-time purchase. No subscription, no auto-renewal, no hidden fees.

Q: What formats can I export?

ScanSecure supports exporting to PDF, JPEG, PNG, and TXT formats.

Q: How do I delete my data?

Simply delete the ScanSecure app from your device. All data stored locally will be removed.

Q: Does it support multiple languages?

Yes. ScanSecure supports 10 languages: English, Chinese (Simplified & Traditional), Spanish, Arabic, French, German, Japanese, Korean, and Portuguese (Brazil).

Contact Us

If you have any questions, suggestions, or feedback, please reach out:

App: ScanSecure — Pro Document Scanner

Developer: WingQing

Version: 2.0

Email: We currently do not provide email support. All features of ScanSecure are designed to work without any external communication.

Privacy Policy: View Privacy Policy